AI Credits Privacy Policy

This Privacy Policy explains how AI Credits ("we", "us") collects, uses, and protects your personal information when you use our website and brokerage services.

1. Information We Collect

Information You Provide:

Contact details (name, email address, company name) when creating an account or submitting an inquiry
Communication records when you contact us via email, chat, or messaging platforms
Business information relevant to credit transactions (provider preferences, credit amounts, budget ranges)

Information Collected Automatically:

IP address, browser type, device information, and operating system
Pages visited, time spent on pages, and navigation patterns
Referral source and geographic location (country/region level)

2. How We Use Your Information

We use your information to:

Facilitate introductions between buyers and sellers of AI and cloud credits
Communicate with you about inquiries, deal progress, and service updates
Verify user identity and business legitimacy for due diligence purposes
Improve our website and services based on usage patterns
Send marketing communications (only with your explicit consent)
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with:

Counterparties: When facilitating a deal, we share limited contact and business information with the other party, only with your prior consent
Service Providers: Third-party tools that help us operate (analytics, email, customer support chat). These providers process data on our behalf under contractual obligations
Legal Requirements: When required by law, regulation, or legal process

We never share your information with credit providers (OpenAI, Anthropic, Google, AWS, etc.) unless you explicitly request it.

4. Data Security

We use industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and secure infrastructure. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies. Please refer to our Cookie Policy for details on the types of cookies used and how to manage them.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Request data portability where applicable

To exercise any of these rights, contact us at team@aicredits.co.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Account information is retained for the duration of your account. Transaction records are retained for 7 years for legal and compliance purposes.

8. International Transfers

Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for any international data transfers.

9. Children's Privacy

Our services are intended for business users aged 18 and older. We do not knowingly collect information from anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via email where possible.

11. Contact

If you have questions about this Privacy Policy, contact us at team@aicredits.co.